How Burger has influenced my professional education and continued enjoyment of my career as a physical therapist. After being hired, Burger gave me a thorough understanding of my job requirements, assigned to me a mentor {for any?’s} and a building {skilled nursing facility]. Shortly after, I was asked to be a treating rehab coordinator and to assist with the case loads of two more buildings. Burger assisted my competency in many ways. I attended rehab coordinator meetings that had an agenda. H.R., billing, scheduling, management, out-patient clinic supervisors, snf supervisors, home health and hospital supervisors and the rehab coordinators would give in-services on our special knowledge. These meetings really assisted my management skills and problem resolutions. When PPs came along multiple in depth in-services were given as well as written guidelines to insure we understood how the system worked, how to manage and educate our facilities. We were also instructed in Medicare billing, forms [700,701] and how to write an appeal. We were encouraged to share this information with administrators, DON’s, and admissions at facility meetings and how it impacted their specific and future caseload. Being a treating rehab coordinator gave me a better understanding of my patients, staff needs, and patients progress basically control. Since Burger has multiple contracts I was asked to travel and assist in multiple buildings [SNF's,Hospitals, HomeHealth and Out- patient clinic's] in Northern California. This further added to my professional growth. I became comfortable in walking in a building and finding who and where and what I should be doing. Scheduling personnel were key in assisting me during these multiple site days. Once I was asked to assist at a Pacific Grove and a Monterey facility that were undergoing transitions. Concerns were that our documentation would be misfiled or lost. Because Burger has always emphasized "daily" documentation vs. "catch up" documentation my task was able to be accomplished {even though I was in the facilities basement while my husband and son were enjoying looking out at Monterey Bay]. The bottom line is over the years Burger has allowed and enabled me to do what I enjoy most- working with, treating and improving patient’s abilities and lives.
YOU CAN LEARN SOMETHING NEW EVERY DAY While obtaining an 85 year old male patient’s history, questions were asked pertaining to his past level of function.He explained that just two or three weeks prior to his falling injury he was out on the tennis court competing against members of his tennis club.Taken by surprise, I commented on how unusual it was to hear someone at his age capable of this level of activity. He responded by telling me how much he enjoyed the sport, and that tennis dated back to biblical days.“I wasn’t aware of that…how do you know this?” I inquired.“Check the Old Testament “he said with a little spark in his eye…”You’ll find that Moses served in Pharaoh’s court”….After brief discussion, we agreed that there was no “love” there!
People often ask me why Burger? Having spent the bulk of my 10 plus years in physical therapy working in short term assignments throughout California, I have had an opportunity to work with hundreds of therapist and dozens of clinics. Many companies have asked me to consider working full time for them, and I usually decline. Not because I don't think they are great people or great clinicians, but because they lack one or more of the key pillars which great rehabilitation companies are founded on and are unwilling to make changes to build that championship TEAM. I call it "The Code". Burger has it, I felt it from the first day I stepped in the door. This is the invisible code which holds teams together under pressure, and makes great rehabilitation teams achieve success in the face of any challenge. Service, Integrity, Transparency and Expertise. Burger has all four. Although I have not had an opportunity to work with every staff member at Burger yet, I can usually tell within a few days, whether this code is present. Sure, every team, has it's good and bad days, but In general from where I sit, Burger has built an exceptional TEAM, no one person, more important than the next, all focused on a common goal based on service, integrity, transparency and expertise. That's why; I was honored to join the Burger TEAM in April 2009.
How Burger has influenced my professional education and continued enjoyment of my career as a physical therapist. After being hired, Burger gave me a thorough understanding of my job requirements, assigned to me a mentor {for any?’s} and a building {skilled nursing facility]. Shortly after, I was asked to be a treating rehab coordinator and to assist with the case loads of two more buildings. Burger assisted my competency in many ways. I attended rehab coordinator meetings that had an agenda. H.R., billing, scheduling, management, out-patient clinic supervisors, snf supervisors, home health and hospital supervisors and the rehab coordinators would give in-services on our special knowledge. These meetings really assisted my management skills and problem resolutions. When PPs came along multiple in depth in-services were given as well as written guidelines to insure we understood how the system worked, how to manage and educate our facilities. We were also instructed in Medicare billing, forms [700,701] and how to write an appeal. We were encouraged to share this information with administrators, DON’s, and admissions at facility meetings and how it impacted their specific and future caseload. Being a treating rehab coordinator gave me a better understanding of my patients, staff needs, and patients progress basically control. Since Burger has multiple contracts I was asked to travel and assist in multiple buildings [SNF's,Hospitals, HomeHealth and Out- patient clinic's] in Northern California. This further added to my professional growth. I became comfortable in walking in a building and finding who and where and what I should be doing. Scheduling personnel were key in assisting me during these multiple site days. Once I was asked to assist at a Pacific Grove and a Monterey facility that were undergoing transitions. Concerns were that our documentation would be misfiled or lost. Because Burger has always emphasized "daily" documentation vs. "catch up" documentation my task was able to be accomplished {even though I was in the facilities basement while my husband and son were enjoying looking out at Monterey Bay]. The bottom line is over the years Burger has allowed and enabled me to do what I enjoy most- working with, treating and improving patient’s abilities and lives.
How Burger has influenced my professional education and continued enjoyment of my career as a physical therapist. After being hired, Burger gave me a thorough understanding of my job requirements, assigned to me a mentor {for any?’s} and a building {skilled nursing facility]. Shortly after, I was asked to be a treating rehab coordinator and to assist with the case loads of two more buildings. Burger assisted my competency in many ways. I attended rehab coordinator meetings that had an agenda. H.R., billing, scheduling, management, out-patient clinic supervisors, snf supervisors, home health and hospital supervisors and the rehab coordinators would give in-services on our special knowledge. These meetings really assisted my management skills and problem resolutions. When PPs came along multiple in depth in-services were given as well as written guidelines to insure we understood how the system worked, how to manage and educate our facilities. We were also instructed in Medicare billing, forms [700,701] and how to write an appeal. We were encouraged to share this information with administrators, DON’s, and admissions at facility meetings and how it impacted their specific and future caseload. Being a treating rehab coordinator gave me a better understanding of my patients, staff needs, and patients progress basically control. Since Burger has multiple contracts I was asked to travel and assist in multiple buildings [SNF's,Hospitals, HomeHealth and Out- patient clinic's] in Northern California. This further added to my professional growth. I became comfortable in walking in a building and finding who and where and what I should be doing. Scheduling personnel were key in assisting me during these multiple site days. Once I was asked to assist at a Pacific Grove and a Monterey facility that were undergoing transitions. Concerns were that our documentation would be misfiled or lost. Because Burger has always emphasized "daily" documentation vs. "catch up" documentation my task was able to be accomplished {even though I was in the facilities basement while my husband and son were enjoying looking out at Monterey Bay]. The bottom line is over the years Burger has allowed and enabled me to do what I enjoy most- working with, treating and improving patient’s abilities and lives.
YOU CAN LEARN SOMETHING NEW EVERY DAY While obtaining an 85 year old male patient’s history, questions were asked pertaining to his past level of function.He explained that just two or three weeks prior to his falling injury he was out on the tennis court competing against members of his tennis club.Taken by surprise, I commented on how unusual it was to hear someone at his age capable of this level of activity. He responded by telling me how much he enjoyed the sport, and that tennis dated back to biblical days.“I wasn’t aware of that…how do you know this?” I inquired.“Check the Old Testament “he said with a little spark in his eye…”You’ll find that Moses served in Pharaoh’s court”….After brief discussion, we agreed that there was no “love” there!
People often ask me why Burger? Having spent the bulk of my 10 plus years in physical therapy working in short term assignments throughout California, I have had an opportunity to work with hundreds of therapist and dozens of clinics. Many companies have asked me to consider working full time for them, and I usually decline. Not because I don't think they are great people or great clinicians, but because they lack one or more of the key pillars which great rehabilitation companies are founded on and are unwilling to make changes to build that championship TEAM. I call it "The Code". Burger has it, I felt it from the first day I stepped in the door. This is the invisible code which holds teams together under pressure, and makes great rehabilitation teams achieve success in the face of any challenge. Service, Integrity, Transparency and Expertise. Burger has all four. Although I have not had an opportunity to work with every staff member at Burger yet, I can usually tell within a few days, whether this code is present. Sure, every team, has it's good and bad days, but In general from where I sit, Burger has built an exceptional TEAM, no one person, more important than the next, all focused on a common goal based on service, integrity, transparency and expertise. That's why; I was honored to join the Burger TEAM in April 2009.
I have worked at Burger Physical Therapy for 7 years. I started as a single mom of a 6 month old doing front office work. I had the idea that I would like to be a Physical Therapy Assistant (PTA). Shortly before I was hired I stated work on my prerequisites for the PTA program. It was hard work juggling work, school, and my son, but my love for anatomy and physiology fueled my desire to persevere. My managers were all great about working around my school schedule. I was soon offered a position as an aide. I loved it! I knew for sure that I had picked the right career, and that I would be one of the lucky few who loves the job they go to every day. I worked as a floating aide all during my 4 years of school and had the opportunity to work at all but two of our clinics. I learned so much from everybody, and got to experience firsthand what I was learning at school as well as observe different treatment styles. I believe this early experience has helped to make me a well rounded and knowledgeable PTA. I have had the opportunity to enjoy working with wonderful colleagues who truly believe in our mission statement: to make a positive difference. When I graduated I had the opportunity to apply to many different companies. I wanted to stay at Burger, largely due to the dedication I had observed to our mission statement. I have had few reasons in the four years, since I became a PTA, to regret my decision. I feel blessed to be a part of helping so many patients, who leave our facilities relived of pain and armed with the knowledge to keep them pain free and healthy. I hope to spend a long career making a positive difference.